Post by account_disabled on Jan 24, 2024 4:06:33 GMT
Previously, we announced the results of the rating of CRM integrators , and now we want to talk in more detail about the leaders of the rating, their work, cases and specializations. Integrators connect and link together tools that help sales and marketing teams perform better. Companies in the rating will implement CRM, telephony, accounting systems and will be able to set up work from home. How the rating was formed The rating was created in several stages: Participants filled out a questionnaire providing evidence of their expertise. Also, some companies were included based on their reputation and reviews. Then the users voted, and at the end - the jury members.
Participants Fax Lists received a score for each stage, after which the organizers calculated the final score based on these three components. Here is a brief description of companies from the top ten rankings. They received the greatest support from users and the jury, and also received the best results from the survey. 1st place - Customer Factory The company is implementing CRM and automating the work of sales departments of small and medium-sized businesses. Clients and partners include companies such as YouControl, eSputnik, Zakupki.Prom.ua and others.
A notable integrator case is the automation and improvement of the quality of work of the sales department of the INVERIA flow space coworking space. The contractor implemented CRM and linked it with communication channels with clients: telephony, instant messengers, social networks. This way, all contacts with clients are reflected in the CRM and managers can easily restore the history of communication regarding a transaction. Customer Factory To improve the quality of work of managers, the integrator introduced a requirement to assign the next step in working with the client. For example, if a reservation has already been in the “Preliminary” status for three days, the manager is tasked with “Confirm the reservation.
Participants Fax Lists received a score for each stage, after which the organizers calculated the final score based on these three components. Here is a brief description of companies from the top ten rankings. They received the greatest support from users and the jury, and also received the best results from the survey. 1st place - Customer Factory The company is implementing CRM and automating the work of sales departments of small and medium-sized businesses. Clients and partners include companies such as YouControl, eSputnik, Zakupki.Prom.ua and others.
A notable integrator case is the automation and improvement of the quality of work of the sales department of the INVERIA flow space coworking space. The contractor implemented CRM and linked it with communication channels with clients: telephony, instant messengers, social networks. This way, all contacts with clients are reflected in the CRM and managers can easily restore the history of communication regarding a transaction. Customer Factory To improve the quality of work of managers, the integrator introduced a requirement to assign the next step in working with the client. For example, if a reservation has already been in the “Preliminary” status for three days, the manager is tasked with “Confirm the reservation.